Frequently Asked Questions

We hope this general information is of some value to you.

For further information on "How to use the BeMyVA Directory", please click here

If you are a Virtual Assistant and want more information about joining the directory, please click here to learn more details.

Here is a selection of Frequently Asked Questions.

  1. What is a VA (Virtual Assistant)?
  2. How can a Virtual Assistant help me and my business?
  3. Can BeMyVA.com really help me find a Virtual Assistant?
  4. What should I consider when selecting my next Virtual Assistant?
  5. If VAs work remotely, should I worry about the location of my Virtual Assistant?
  6. What might I have to consider when working with a Virtual Assistant in another region or country?
  7. Are there any legal issues when working with a VA in another region or country?
  8. What can I expect to be charged?
  9. Should I worry about the security of my company and personal data?
  10. What are the client references and member testimonials?
  11. Some of the Virtual Assistants refer to VA qualifications and Associations for VAs?
  12. Can any Virtual Assistant register their listing with the BeMyVA.com Directory?


  1. What is a VA (Virtual Assistant)?

    A Virtual Assistant is often referred to as a VA.

    Generally, a Virtual Assistant is a widely experienced, former corporate employee, now operating their own business in providing professional administration or specific specialist services to support entrepreneurs, and smaller enterprises - and sometimes providing outsourcing services to the larger corporates.

    As the name implies, Virtual Assistants normally work remotely for clients, sometimes referred to as virtual offices or home workers - however, in some countries, locally based VAs may also attend your business premises to complete a project or task - so their location may be one of your criteria that you may need to specify and consider when selecting your VA from the BeMyVA.com search results.

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  2. How can a Virtual Assistant help me and my business?

    Virtual Assistants can provide the support services that will reduce your own workload; provide a specialist skill-set on a "when needed" basis; this means that you may not have to employ someone full-time in your business to complete these repetitive, periodic or one-off tasks.

    Many business owners are now turning to the VA as a vital resource solution - following a path towards "liquid labour" and a flexible resource to deal with the global economies and market fluctuations - some say this is the future of the work structure for many progressive thinking organisations and new start-up enterprises.

    The global economic recession has made business more difficult for some, and most of us work harder. Many of us will now have to seek new markets. A Virtual Assistant may be able to help you in a new territory, country, or specialist area without the commitment to engaging a new employee.


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  3. Can BeMyVA.com really help me find a Virtual Assistant?

    The BeMyVA.com is an independent and international directory for Virtual Assistants and has been compiled with the entrepreneur and business owner in mind. We have provided two search options for you,

    A Quick Search facility, if you are looking to locate someone that you know, perhaps by recommendation, or have worked with previously. All you would need to know is the name of their business or their name. (You can also search by country and region).

    Our Advanced Search options provide a whole range of selections that you can choose from - including skill-sets, industry experience, language skills, fee/rate charges, currency, and whether the VA has been recommended by a client or by the listed members of the BeMyVA.com web site.


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  4. What should I consider when selecting my next Virtual Assistant?

    Just like looking to recruit a new member of staff, you should consider all the elements of the task that you wish to engage a VA for, and then identify the experience and skill-set that would most closely satisfy all of your business project requirements.

    In addition to the BeMyVA.com search results comparing your search criteria to the directory member's profiles, our systems can record Client References and Member Testimonials - these elements are a factor in how the search results are provided to you - BeMyVA.com's innovative system supports the members that are recommended by clients and their peers.


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  5. VAs work remotely, so should I worry about the location of my Virtual Assistant?

    Local, National or International? Although you are considering virtually supplied services, location may actually be something to be considered - you may need their local knowledge; you may need to hold a meeting with them; or pass on to your VA some sensitive data or confidential documents.

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  6. What might I have to consider when working with a Virtual Assistant in another region or country?

    Time zones and time differences can work for you, or they can work against you. Please do think about when you may require your VA to work; when you expect them to deliver their solutions or reports; when do they need to liaise or communicate with your clients, suppliers, and contacts on your behalf - and most importantly - when do you need to communicate with them?

    We would recommend that you clearly communicate in writing, the date, time and the time zone for any project or deadline.

    Please always try to remember that you may need to overcome some language interpretations or cultural differences, when dealing with a VA that is based in another country or region of the world.

    We refer to the often used quotation, "England and America are two countries separated by a common language" - attributed by some to Oscar Wilde (1887), and by some to George Bernhard Shaw (1942).


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  7. Are there any legal issues when working with a VA in another region or country?

    You may have to consider if there are any legal restrictions or implications when dealing with a Virtual Assistant from another area, region or country.

    For example, trading products such as alcohol may be banned in some areas of the world; some travel or currency transactions are restricted, or prohibited between certain areas/regions/countries - if you have any doubts please do undertake your own checks, or seek professional advice to avoid potentially breaking the laws of your, or the VA's local territories.


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  8. What can I expect to be charged?

    Just like any business deal or contract, please make sure you have agreed in writing the full parameters of your project, the fee, and how any variations to the project will be charged.

    Of course, in business, cheapest is not always the best deal to go for - sometimes short cuts and cheaper or 'budget' cost options can cost more in the longer term. We suggest you simply exercise good judgment in which selected VA you place your business with.

    Please remember to consider the Virtual Assistant may have local taxes etc to be charged, which currency you have agreed to deal in and how and when that will be paid. Once again all of these issues should be clearly communicated to one another in writing.


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  9. Should I worry about the security of my company or personal data?

    In some countries there may be a need to satisfy local anti-money laundering laws (or similar) and the associated requirements for proof of Identity, etc. Please exercise extreme care in providing any personal or company data and clearly establish and satisfy yourself of the reasons for which it is required.

    Please ensure you carry out your own checks and if in any doubt seek advice from your own professional advisors.

    Data protection and privacy issues are 'hot' topics in today's world, so please consider the potential implications of passing your own data and client's data from one organisation to another and any one country to another. Make sure your own data and privacy policies are in line with working with a Virtual Assistant.


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  10. What are the client references and member testimonials?

    We try to recognise active Virtual Assistants and their work. We have included a facility for each full member of BeMyVA.com to collect references from satisfied clients or testimonials from Virtual Assistant members of BeMyVA.com.

    These are displayed for guidance purposes only and should not be seen to be endorsements from BeMyVA.com.

    The Virtual Assistant approves all client references and member testimonials before they are added to their own profile. These have not been verified by BeMyVA.com.

    BeMyVA.com periodically review the client references and testimonials that are published and remove any that we can identify as being a duplication, misrepresentation or an abuse of our system.

    However, we are unable to verify or endorse any member or the information they display on their profiles. Please apply your own standards of duty and care to your business. We recommend that you carry out your own checks and verifications to satisfy your requirements before agreeing to work with any Virtual Assistant. Please seek the advice of your own professional advisors if you need to.


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  11. Some of the Virtual Assistants refer to VA qualifications and Associations for VAs?

    There are a number of Virtual Assistant associations and organisations around the world, some countries have more than one association. Some of these organisations may suggest that they are endorsed or supported by local authorities or governments. The status of such organisations have not been verified by BeMyVA.com.

    The Virtual Assistant industry is also serviced by a wide range of coaches and training organisations.

    A number of these organisations, associations and training facilitators provide learning material, set exams and competence tests with associated awards, certifications or endorsements - these may be of varying standards and, to date, are not overseen by any one international or independent professional body.

    Unfortunately, due to the number and diversity in operation we can not endorse or verify their content, extent of training or standards in any way, but the BeMyVA.com members may refer to, or list these in their profiles.

    We recommend that you always carry out your own tests, and exercise your own judgment before working with a VA.


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  12. Can any Virtual Assistant register their listing with the BeMyVA.com Directory?

    For the launch of BeMyVA.com we have included as many Virtual Assistants as we could find from publically available records, and included all of those that we found a working web site for.

    Those directory listings are referred to as 'Foundation' members with listed information of name, business name, region, country and web site address. This level of membership is now closed. If you want to be removed from the directory or wish to have those details updated due to inaccuracy, please contact us with your request for us to review and action for you.

    Since we launched BeMyVA.com, the Foundation members can upgrade their listing to a 'Full member' status, with the facilities to provide extensive information about their business and contact details that will enhance the details of the search results.

    If you are a VA and not included on the directory, come and join the leading innovative, independent and international directory for Virtual Assistants - BeMyVA.com! Click here to learn more.


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  13. For further information on "How to use the BeMyVA Directory", please click here

    If you are a Virtual Assistant and want more information about joining the directory, please click here to learn more details.

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